Crisis Support Workplace Training (CSWT)

Crisis Supporter Workplace Training (CSWT) is a workplace training program that builds skills of members of the general public in becoming Lifeline Crisis Supporters. Lifeline’s Crisis Supporters provide support to people in Australia who are having difficulty coping and may be at risk of suicide.

Who can become a Lifeline Crisis Supporter?

Anyone is eligible to apply, provided the following criteria are met:

  • Must be 18 years or over
  • Must be willing to undertake a Criminal Record Check prior to acceptance into training
  • Must be an Australian resident
  • Must demonstrate the relevant attributes as outlined in the Crisis Supporter Position Description
  • Must be willing and able to meet all annual accreditation requirements, including regular shifts, logged in hours, professional development and supervision

Benefits of becoming a Lifeline Crisis Supporter:

  • Nationally accredited qualification upon determination of final competency
  • Opportunity to contribute to the leading national crisis support organisation and the community
  • Developing new friendships
  • Developing new knowledge and skills that will assist you in other roles in everyday life
  • Opportunities for further development and other roles

Units of Competency Covered:

Lifeline Macarthur on behalf of Lifeline Australia RTO 88036, complies with the Standards for Registered Training Organisations (RTO).

Lifeline’s CSWT offers a nationally recognised qualification in the following 3 units of competency:

  • CHCCCS003 Increase the safety of individuals at risk of suicide
  • CHCCCS019Recognise and respond to crisis situations
  • CHCCCS028Provide client-centred support to people in crisis

Cost of Course:

$550 which is payable prior to commencement of training.

Annual Accreditation Requirements:

  • Minimum 92 logged in hours
  • Minimum 8 hours professional development per year
  • Regular supervision and call coaching
  • Criminal Record Check every two years

For more information about Lifeline Macarthur’s Crisis Support Workplace Training please call 02 4645 7200 or email [email protected]